GENERAL FAQS
Assemble a top-flight fleet with Model 1 in Duncan. No matter what your business might need, we’re dedicated to finding the ideal solution. Take a look at our FAQ, or connect with our commercial vehicle experts to get your questions answered.
We don’t directly deliver vehicles beyond the U.S. border. Although, we can deliver to the border, at which point the vehicle must have all mandatory paperwork and be fully paid for. Our transporters will then transfer the vehicle to the transporter on the non-U.S. side]18] to proceed with the delivery.
As another option, you can direct your own transporter to pick up the vehicle from our location. Please keep in mind that this might affect the tax status of the purchase.
Even though we provide commercial vehicles for individual purposes, we do not offer upfitting services for individual use. We are experts in upfitting services for commercial purposes, such as shelving, custom-tailored storage, and air purification.
No, it’s not required to have an appointment to look around at Model 1 in Duncan. But, arranging one helps ensure that the van or bus you’re considering is available. Reach out to us to book an appointment.
Certainly, we’re able to arrange a vehicle walkthrough for the time of your choosing. Please contact our commercial vehicle professionals in Duncan to make an appointment.
Yes, you are able to customize vehicles during the sales phase, but keep in mind options and features will vary for different makes and models. We provide a range of customization and upfitting options, including customized cargo storage, shelving, driver and passenger protection, and air purification solutions.
No, we don’t provide insurance for our vehicles.
Absolutely, our experienced financing specialists at Model 1 in Duncan can help you determine the right plan for your enterprise. We offer quick credit approvals, attractive rates, and the convenience of dealing with one team for all your commercial fleet requirements.
Recalls are initiated when manufacturers find that a specific part, model or engine falls short of federal safety standards or poses a safety risk. If you’ve received a recall order, consult with Model 1 Duncan. We can tell you if the fix can be done in our shop. In most cases, we can do the repair or supply the parts required to remedy the issue.
Even if your warranty has ended, you can still receive expert service and repairs from the certified techs at Model 1 Duncan. We’ll keep your vans and buses running well past the warranty period.
As one of the nation’s premier commercial vehicle dealers, Model 1 has decades of experience working with the industry’s best-known manufacturers. We leverage our established relationships to offer efficient warranty service that decreases your downtime.